Shipping policy

LATUX EPOXY & COATINGS SHIPPING POLICY

Free shipping on orders of $150 or more. Orders ship by UPS Ground to the contiguous United States and usually arrive in 2 to 7 business days, depending on your state. Orders under $150 pay a flat UPS Ground rate based on the total weight of the order, shown at checkout before you pay.

Free local pickup. You can choose free pickup at our Pompano Beach warehouse (2201 N Andrews Ave, Pompano Beach, FL 33069) at checkout. Please wait for your ready-for-pickup email before coming, and bring your order confirmation and a photo ID.

Where we ship. We currently ship to the 48 contiguous states and Washington, DC. We do not currently ship to Alaska, Hawaii, U.S. territories, or APO/FPO addresses.

Freight. Free shipping does not apply to orders at distributor pricing, large equipment, or palletized orders. Those ship as freight, and the cost is shown at checkout or quoted by phone before your order ships.

Delivery times are estimates and are not guaranteed. Latux is not responsible for delays caused by the carrier, weather, or other events beyond our control.

Shipping service. Orders ship UPS Ground unless you request a different service in advance. To arrange another method or ask a shipping question, call 1-800-413-1427.

Shipping addresses. Make sure your address is complete and correct at checkout. If an incorrect address is provided and the package has to be rerouted, corrected, or reshipped, you are responsible for any fees the carrier charges.

Delivery inspection. Inspect your order when it arrives and report any damage, shortage, or wrong item within 48 hours, with photos or video (see our Replacement Policy). For freight deliveries, note any visible damage on the delivery receipt before you sign.

Risk of loss. Risk of loss passes to you once your order is handed to the carrier.

Questions? Call 1-800-413-1427 or email info@latuxepoxy.com.